Cross-Dock Shift Lead - Warehouse Ops & KPIs

Archway; Trenton, Northern (NJ, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Archway is seeking a Cross Dock Supervisor to lead a warehouse team and ensure efficient, safe, and accurate movement of goods. You will coordinate with transportation partners and maintain smooth flow to meet service levels and productivity goals.

You will manage daily activities, train staff, and comply with safety and QA standards while maintaining a clean and organized work area. A strong background in leadership and warehouse operations is required.

Qualifications

• High School Diploma or GED required; a four year college degree is preferred.
• Leadership experience is required; preferably in a warehouse setting.
• Lean manufacturing experience and the use of various warehouse automations equipment (RF, Voice, etc.) is a plus.
• Strong PC skills, including Microsoft Word and Excel.
• Excellent math, reading, and communication skills.
• Able to effectively communicate and provide coaching to all employees.
• Superior attention to detail to ensure accuracy.
• Able to work independently and in a team leadership role.
• Capable of balancing and effectively utilizing team resources.
• Able to lift/move up to 40 pounds alone and greater weights in a team-lift environment.

Responsibilities

• Assigning work and directions to team members while providing training and coaching
• Work and communicate with team members to meet client SLA and KPI as required
• Comply with all safety and quality policies and conduct audits when assigned
• Maintain a clean, organized, and safe work area
• Support and maintain corporate quality, health and safety standards, processes, policies, practices, and work instructions
• Experience using an Electric Pallet Jack

Skills

Leadership

Lean manufacturing

Coaching

Team leadership

Excellent math and reading

Strong communication

Attention to detail

Problem solving

Physical stamina

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Electric Pallet Jack

RF scanner

Voice picking tech

Microsoft Word

Microsoft Excel

Job description

Archway is seeking a Cross Dock Supervisor to lead a warehouse team and ensure efficient, safe, and accurate movement of goods. You will coordinate with transportation partners and maintain smooth flow to meet service levels and productivity goals.

You will manage daily activities, train staff, and comply with safety and QA standards while maintaining a clean and organized work area. A strong background in leadership and warehouse operations is required.