Crop Field Service Advisor | Remote + 50% Travel

Zurich Insurance; Virginia (MN); Hybrid; USD 87,000 - 143,000; Full time

Job summary

Zurich North America seeks a Field Service Representative (RCIS) to manage accounts across Virginia, Maryland, and Delaware. This is a remote, work-from-home role with a company car and travel about 50% to support agents in the territory.

You will drive growth by selling a broad risk-management solutions suite, train agents, and optimize opportunities aligned with our growth strategies, while ensuring regulatory compliance and strong customer experiences.

Qualifications

• Bachelor's Degree and 6+ years of experience in sales.
• High School Diploma or Equivalent and 8+ years of experience in sales.
• Zurich Certified Insurance Apprentice with Associate Degree and 6+ years in sales.

Responsibilities

• Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manage the existing portfolio.
• Develops intimate knowledge of agent’s business model and proposition and creates a business plan which optimizes identified opportunities that align with our growth strategies.
• Leads and manages holistic agent and customer value propositions to deliver profitable growth.
• Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents.
• Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business.
• Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS.
• Identify training needs and take a lead role in training agents on RCIS products and software. Coordinate and present at agent training meetings.
• Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution.
• Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed.
• Provide subject matter expertise and assist in the development of SOPs as appropriate.

Skills

Sales experience

Customer relationship management

Communication skills

Territory management

Education

Bachelor's degree

High School Diploma

Zurich Certified Insurance Apprentice

Job description

Zurich North America seeks a Field Service Representative (RCIS) to manage accounts across Virginia, Maryland, and Delaware. This is a remote, work-from-home role with a company car and travel about 50% to support agents in the territory.

You will drive growth by selling a broad risk-management solutions suite, train agents, and optimize opportunities aligned with our growth strategies, while ensuring regulatory compliance and strong customer experiences.