Field Service Representative, RCIS

Zurich 56 Company Ltd; Virginia (MN); Hybrid; USD 87,000 - 143,000; Full time

Benefits offered by this job

Company car

Job summary

Zurich North America is seeking a Field Service Representative to manage agent accounts across Virginia, Maryland and Delaware. This is a remote, work-from-home role with travel up to 50% and a company car provided.

Responsibilities include growing profitable revenue, learning agents' business models, delivering enhanced value propositions, educating agents on RCIS products, and coordinating training while ensuring regulatory compliance and quality processes.

Qualifications

• Bachelor's Degree and 6+ years of experience in the Sales area OR
• High School Diploma or Equivalent and 8+ years of experience in the Sales area OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 6+ years of experience in the Sales area

Responsibilities

• Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manage the existing portfolio.
• Develops intimate knowledge of agent’s business model and proposition and creates a business plan which optimizes identified opportunities that align with our growth strategies.
• Leads and manages holistic agent and customer value propositions to deliver profitable growth.
• Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents.
• Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business.
• Identify training needs and take a lead role in training agents on RCIS products and software. Coordinate and present at agent training meetings.
• Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution.
• Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed.
• Provide subject matter expertise and assist in the development of SOPs as appropriate.

Skills

Sales experience

Communication skills

Account management

Education

Bachelor's Degree

High School Diploma or Equivalent

Zurich Certified Insurance Apprentice with Associate Degree

Job description

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Field Service Representative, RCIS

136947

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents.

We are currently looking for a Crop Field Service Representative to handle accounts for the state of:Virigina, Maryland, and Delaware. Estimated travel is 50%. This is a work from home role with a company car provided. The ideal candidate must live in the territory.

In this critical role you will be responsible for but not limited to:

• Delivers profitable growth through selling a broad and differentiated suite of solutions in a unified way and manage the existing portfolio.
• Develops intimate knowledge of agent’s business model and proposition and creates a business plan which optimizes identified opportunities that align with our growth strategies.
• Leads and manages holistic agent and customer value propositions to deliver profitable growth.
• Retain business and grow market share in assigned territory by providing an enhanced customer experience for RCIS agents.
• Educate agents on RCIS products and provide consultation on how to more effectively market RCIS products to their customers and grow their business.
• Identify new or enhanced products and services that will assist agencies in maintaining and growing their business with RCIS.
• Identify training needs and take a lead role in training agents on RCIS products and software. Coordinate and present at agent training meetings.
• Identify and analyze processing & servicing issues, make recommendations for solutions and collaborate with applicable departments to drive toward resolution.
• Ensure that agents are complying with all regulatory requirements related to processing their business, working with other departments to establish quality control processes as needed.
• Provide subject matter expertise and assist in the development of SOPs as appropriate.

Required Qualifications:

• Bachelors Degree and 6 or more years of experience in the Sales area OR
• High School Diploma or Equivalent and 8 or more years of experience in the Sales area OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 6 or more years of experience in the Sales area

Preferred Qualifications:

• Insurance industry experience
• Strong verbal and written communication skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is 87,200.00 - $142,700.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Virginia Virtual Office, AM - Delaware Virtual Office, AM - Maryland Virtual Office Remote Working: Yes Schedule: Full Time Employment Sponsorship Offered:No