CRM Transformation Lead: Special Projects
HADASSAH ZIONIST ORG
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Job summary
Hadassah Zionist Org in New York, NY seeks an Assistant Director, CRM Special Projects to lead strategic CRM initiatives that support the organization’s priorities and drive improvements in systems and processes. You will oversee CRM projects from planning through implementation, partnering with business leaders, technical teams, and stakeholders to deliver scalable solutions.
The role focuses on implementing new CRM capabilities, refining business processes, and ensuring successful system
Qualifications
- Bachelor’s degree in information systems, computer science, business administration, or related field.
- 5+ years of project or program management experience, including CRM implementations.
- Experience with global or multi-country initiatives preferred.
- Strong facilitation, documentation, and communication skills.
Responsibilities
- Lead CRM initiatives from discovery to implementation with scope, timelines, budgets, and governance.
- Collaborate with stakeholders to elicit requirements and translate into concrete solutions.
- Ensure Salesforce best practices, data migration, and security standards.
- Develop communication, training, and adoption plans.
- Support go-live planning and post-implementation support.
Skills
Education
Tools
Job description
Hadassah Zionist Org in New York, NY seeks an Assistant Director, CRM Special Projects to lead strategic CRM initiatives that support the organization’s priorities and drive improvements in systems and processes. You will oversee CRM projects from planning through implementation, partnering with business leaders, technical teams, and stakeholders to deliver scalable solutions.
The role focuses on implementing new CRM capabilities, refining business processes, and ensuring successful system
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