CRM Systems Lead & Administrator – Education

Alvin College; Alvin (TX); On-site; USD 57,000 - 70,000; Full time

Job summary

Alvin College is seeking a CRM Systems Specialist to act as the primary administrator and technical lead for the college's CRM platform. The role involves configuring the system, gathering business requirements, and delivering end-user training and documentation.

The candidate should have at least two years of CRM experience and a proven ability to work with diverse, non-technical stakeholders to implement technology-based solutions. This is a full-time, on-site position in Alvin, TX.

Qualifications

• Minimum two years of experience administering, configuring, or supporting a CRM platform.
• Experience translating business requirements into system configurations or workflows.
• Experience developing end-user training, documentation, or tech support resources.
• Experience working with cross-functional teams and non-technical stakeholders on technology solutions.

Responsibilities

• Serve as the primary administrator and technical lead of the Colleges CRM system.
• Collaborate with departments to implement CRM configurations and improvements.
• Provide end-user training and create instructional materials as needed.

Skills

Requirements gathering

Training delivery

Cross-functional collaboration

CRM coordination

Education

Bachelor's degree (Business Admin / IT / CIS / HE Admin)

Job description

Alvin College is seeking a CRM Systems Specialist to act as the primary administrator and technical lead for the college's CRM platform. The role involves configuring the system, gathering business requirements, and delivering end-user training and documentation.

The candidate should have at least two years of CRM experience and a proven ability to work with diverse, non-technical stakeholders to implement technology-based solutions. This is a full-time, on-site position in Alvin, TX.