CRM & Salesforce Tech Lead - Product Owner

myhrabc; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

Cencora is seeking an IT Product Lead - CRM to guide the end-to-end delivery of CRM and client portal solutions built on Salesforce Service Cloud and Experience Cloud. You will own technical roadmaps, oversee API integrations, and collaborate with business stakeholders to align priorities and budgets.

In this role you will provide hands-on leadership, drive continuous improvement, and shape long-term product strategy across Salesforce ecosystems while managing cross-functional teams and ensuring

Responsibilities

• Plans for future changes to the CRM and client portal to meet GPO priorities.
• Forecasts demand for Salesforce-based solutions with other product owners.
• Partners with IT and business leaders to align initiatives with business needs and timetables.
• Provides hands-on technical leadership on Salesforce architecture, design patterns, and engineering best practices.

Job description

Cencora is seeking an IT Product Lead - CRM to guide the end-to-end delivery of CRM and client portal solutions built on Salesforce Service Cloud and Experience Cloud. You will own technical roadmaps, oversee API integrations, and collaborate with business stakeholders to align priorities and budgets.

In this role you will provide hands-on leadership, drive continuous improvement, and shape long-term product strategy across Salesforce ecosystems while managing cross-functional teams and ensuring