CRM & Power Platform Data Integration Engineer

Department-of-Finance; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

NYC Department of Finance (DOF) seeks a CRM & Power Platform Data Integration Engineer to join the Customer Engagement & Collaboration Technology Unit. The role focuses on secure data apps, integrations, and governance across Dynamics CRM and the Power Platform.

The candidate will collaborate with business analysts, build reusable interfaces, and engage with Microsoft and vendors to ensure timely resolution of data issues while maintaining documentation and governance across environments.

Qualifications

• Candidates must have a permanent Civil Service title or be eligible for a title change.
• Include Employee Identification Number (EIN) in application and indicate permanent title in cover letter.
• Experience with CRM and Power Platform for data integrations.

Responsibilities

• Contribute to the team's performance and customer service delivery through hands-on requirements gathering, design, development, implementation, and support of secure data apps and integration solutions.
• Build agile, secure data integrations and apps using CRM and Power Platform to solve business challenges.
• Configure enterprise data interfaces and apps for reuse and reduced dev cycle costs.
• Develop proofs of concepts for complex, unknown, or first-of-a-kind scenarios.
• Maintain ALM across Dynamics CRM and Power Platform data space.
• Suggest enhancements based on tech updates and roadmap; guide development with analysts.
• Maintain integration integrity with systems of record and SharePoint for document storage.
• Create and monitor error notifications and perform wellness checks and reconciliation.
• Interact with Microsoft and vendors to resolve data issues; communicate changes.
• Document Dynamics development and integration solutions; backup to other IT staff as needed.
• Create SSRS reports and administer plug-ins for workflows; perform other duties.

Skills

CRM

Power Platform

Data integration

SSRS

SharePoint

Dynamics CRM

ALM process

Tools

Dynamics CRM

Power Platform

SSRS

SharePoint

Job description

NYC Department of Finance (DOF) seeks a CRM & Power Platform Data Integration Engineer to join the Customer Engagement & Collaboration Technology Unit. The role focuses on secure data apps, integrations, and governance across Dynamics CRM and the Power Platform.

The candidate will collaborate with business analysts, build reusable interfaces, and engage with Microsoft and vendors to ensure timely resolution of data issues while maintaining documentation and governance across environments.