Senior CRM Engineer: Power Platform Innovator (Hybrid)

Knights of Columbus; Northern (KY); Hybrid; USD 110,000 - 140,000; Full time

Job summary

The Knights of Columbus is seeking a Senior CRM Engineer to design, develop, implement, and maintain CRM deployments across environments. You will collaborate with architecture, UX, and development teams, as well as business stakeholders to modernize processes using Power Apps and Dynamics 365.

Ideal candidates have extensive CRM/Power Platform experience, strong problem-solving skills, and the ability to manage multiple projects with excellence.

Qualifications

• Bachelor’s degree in CS or engineering
• 6+ years hands-on CRM experience
• 3+ years building PowerApps and Flow apps
• 8+ years IT experience
• Excellent problem-solving and independent work ability

Responsibilities

• Create Microsoft Power Apps.
• Develop Proof of Concepts (PoCs) to test new functionalities.
• Design, develop, test, and implement D365 PowerApps and related flows.
• Design, develop, test, and implement custom features and processes in Microsoft Dynamics.
• Participate in business case creation and estimation of work.
• Recommend and implement best practices for KofC.
• Consult with business to modernize business processes by leveraging PowerApps and automation.
• Assist in communicating new features released to users.
• Create and maintain application solution documentation.
• Assist in writing user guides for newly developed apps.
• Monitor and troubleshoot performance or other issues when needed.
• On-call and/or after-hours work required.

Skills

D365 CRM

Power Apps

Power Platform

Power BI

.NET development

Azure

CRM integration

API connectors

Education

Bachelor’s Degree in Computer Science, engineering or relevant field

6+ years hands on CRM experience

3+ Year of Building PowerApps and Flow structure driven Apps

8+ years IT experience

Strong problem-solving skills

Tools

Power Apps

Power Automate

Dynamics 365

Dataverse

Azure

Job description

The Knights of Columbus is seeking a Senior CRM Engineer to design, develop, implement, and maintain CRM deployments across environments. You will collaborate with architecture, UX, and development teams, as well as business stakeholders to modernize processes using Power Apps and Dynamics 365.

Ideal candidates have extensive CRM/Power Platform experience, strong problem-solving skills, and the ability to manage multiple projects with excellence.