CRM Operations Coordinator — In-App Campaigns

Smart IT Frame LLC; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology solutions provider is seeking a CRM Coordinator for a contract role focused on managing customer relationship management initiatives. The position requires strong organizational skills and the ability to manage multiple tools and processes, including Salesforce and Braze. Responsibilities include overseeing in-app banner workflows and supporting cross-functional teams. Ideal candidates should have excellent communication skills and prior experience in CRM operations. This role offers an opportunity to work closely with various stakeholders in a fast-paced environment.

Qualifications

• Strong organizational skills with attention to detail.
• Ability to manage multiple tasks and deadlines simultaneously.
• Familiarity with CRM and marketing technology platforms.

Responsibilities

• Own the end-to-end in-app banner workflow.
• Log, track, and help resolve issues across CRM platforms.
• Organize and maintain team assets.

Skills

Strong organizational skills

Ability to manage multiple tasks

Familiarity with CRM platforms

Strong communication skills

Comfort working with vendors

Tools

Salesforce

Braze

Redfast

Job description

A technology solutions provider is seeking a CRM Coordinator for a contract role focused on managing customer relationship management initiatives. The position requires strong organizational skills and the ability to manage multiple tools and processes, including Salesforce and Braze. Responsibilities include overseeing in-app banner workflows and supporting cross-functional teams. Ideal candidates should have excellent communication skills and prior experience in CRM operations. This role offers an opportunity to work closely with various stakeholders in a fast-paced environment.