CRM Operations Specialist: In-App Campaigns & Salesforce

Galent; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology solutions company in California is seeking a CRM Coordinator to support customer relationship management initiatives. The ideal candidate will manage the in-app banner workflow, work closely with vendors, and maintain efficient CRM operations. Essential skills include strong organizational abilities, familiarity with CRM platforms like Salesforce and Braze, and excellent communication skills. This role requires 3-5 years of experience in CRM operations or marketing.

Qualifications

• 3-5 years of prior experience in a relevant field.
• Experience with in-app messaging or banner tools.
• Detailed orientation and strong multitasking abilities.

Responsibilities

• Manage end-to-end in-app banner workflow including execution and reporting.
• Log and track issues across CRM platforms.
• Organize team assets and maintain documentation.

Skills

Strong organizational skills with attention to detail

Ability to manage multiple tasks and deadlines simultaneously

Familiarity with CRM technology platforms

Strong communication and collaboration skills

Comfort working with vendors and cross-functional partners

Education

3+ years of experience in CRM operations or marketing

Tools

Salesforce

Braze

Redfast

Job description

A technology solutions company in California is seeking a CRM Coordinator to support customer relationship management initiatives. The ideal candidate will manage the in-app banner workflow, work closely with vendors, and maintain efficient CRM operations. Essential skills include strong organizational abilities, familiarity with CRM platforms like Salesforce and Braze, and excellent communication skills. This role requires 3-5 years of experience in CRM operations or marketing.