CRM-Driven Marketing Ops Pro

Golden Pet Brands; Los Angeles (CA); On-site; USD 72,000 - 91,000; Full time

Benefits offered by this job

100% of health premiums covered

Annual bonus

401k match 3.5%

Paid sick and mental health days

Employee Stock Ownership Plan

Professional development opportunities

Charity sponsorships

Job summary

Golden Pet Brands is seeking a Marketing Operations Specialist to manage Salesforce records, support A/B testing, data collection, and generate custom reports to improve marketing efficiency. You will ensure SLAs are met and projects run smoothly through our internal ticketing system.

Responsibilities include creating and managing post-purchase funnels and pre-purchase records in Salesforce, implementing new SKUs, and coordinating with Marketing, Copy, Design, and Web Development to drive

Qualifications

• 2-4+ years of Salesforce CRM, project management, and ticketing experience.
• Strong relationships and follow-up to meet deadlines.
• Ability to work under pressure individually or in a team.
• Excellent organizational skills and attention to detail.
• Creative, strategic thinker with willingness to learn.

Responsibilities

• Create and manage post-purchase funnels and Salesforce records for customer journeys.
• Create and manage pre-purchase funnel records in Salesforce for prelander paths.
• Implement new product SKUs and variants in Salesforce from creation to pricing.
• Coordinate JIRA tickets with Copy, Design, and Web Development.
• Conduct A/B tests in VWO and analyze results to improve campaigns.
• Maintain back-end data and inventory spreadsheets for marketing decisions.
• Collaborate with cross-functional teams to gather assets for campaigns.

Skills

Salesforce CRM

Project management

Stakeholder relationships

Data analysis

A/B testing

Attention to detail

Rapid under pressure

Education

Bachelor's in Marketing, Business, or related

Tools

JIRA

VWO

Job description

Golden Pet Brands is seeking a Marketing Operations Specialist to manage Salesforce records, support A/B testing, data collection, and generate custom reports to improve marketing efficiency. You will ensure SLAs are met and projects run smoothly through our internal ticketing system.

Responsibilities include creating and managing post-purchase funnels and pre-purchase records in Salesforce, implementing new SKUs, and coordinating with Marketing, Copy, Design, and Web Development to drive