CRM Data Quality & Analytics Analyst

Lemoine Company; New Orleans (LA); On-site; USD 70,000 - 110,000; Full time

Job summary

LEMOINE is seeking a CRM Business Analyst to ensure data quality, reporting, and continuous improvement of CRM data. You will collaborate with business development, operations, IT, and CRM Super Users to support reliable CRM data and accurate sales pipeline visibility.

Responsibilities include data management, dashboarding with Power BI, and cross-functional process improvements to drive actionable business insights and forecasting accuracy.

Qualifications

• 5+ years of business analyst experience or CRM database / application support responsibilities.
• 3+ years of experience in CRM platforms.
• 4+ years of experience in data analysis roles.
• Experience with RFP processes is a plus.
• Experience in Architecture, Engineering, and Construction (AEC) industry is preferred but not required.
• Experience managing CRM enhancements and user adoption initiatives.

Responsibilities

• Data Management, Data Quality & Integrity: Monitor system performance, troubleshoot issues, and maintain optimal functionality.
• Maintain CRM data integrity through clear data standards and regular data quality reviews.
• Collaborate on processes to ensure accurate, complete, and reliable customer, contact, opportunity, and pursuit data.
• Conduct routine data checks for missing fields, outdated records, duplicates, inactive opportunities, and inconsistent pipeline information.
• Coordinate with business development and operations to resolve data quality issues and reinforce CRM usage.
• Coordinate work between CRM and ERP, PowerBi, AI reporting tools.

Skills

CRM administration

Reporting

User adoption

Data analysis

Process improvement

Communication

Education

Bachelor's degree in Business Administration, Information Systems, Computer Science, Marketing, or related field

Tools

Power BI

CRM integrations

Job description

LEMOINE is seeking a CRM Business Analyst to ensure data quality, reporting, and continuous improvement of CRM data. You will collaborate with business development, operations, IT, and CRM Super Users to support reliable CRM data and accurate sales pipeline visibility.

Responsibilities include data management, dashboarding with Power BI, and cross-functional process improvements to drive actionable business insights and forecasting accuracy.