CRM & Data Integrity Lead (Raiser's Edge NXT)

The College of New Jersey; Ewing Township (NJ); On-site; USD 66,067 - 105,740; Full time

Benefits offered by this job

Tuition reimbursement

Pension / retirement plans

Healthy leave entitlements

Medical, dental, prescription plans

Employee Assistance Program (EAP)

Employee discounts

Job summary

The College of New Jersey in Ewing, NJ seeks a CRM System Administrator to manage The Raiser’s Edge/NXT database for alumni, students and donors. Reporting to Advancement Services, you will implement business rules, ensure data accuracy, and support integrations with external platforms.

This full-time role requires five years in higher education or nonprofit data management, strong Excel skills, and experience with reporting.

Qualifications

• Bachelor’s degree in Business, Computer Science, or related field.
• Minimum five years of experience in higher education or nonprofit settings managing databases and developing financial reports.
• Strong IT skills with The Raiser's Edge NXT; certifications preferred.
• Advanced Excel skills including macros, VLOOKUPs, pivot tables, and formulas.
• Ability to maintain confidentiality with strong analytical, organizational, and time-management skills.

Responsibilities

• Database Management and Data Integrity: maintain, adjust, and create business rules; data cleanup; ensure accuracy and integrity of records.
• Reporting and Data Delivery: establish reporting needs with supervisors and staff; produce deliverables such as alumni contacts, event lists, gift summaries; respond to ad hoc requests.
• Imports, Exports, and Integrations: perform data imports/exports; oversee system updates; provide expertise in external integrations.
• Appeals, Events, and Mailings: manage appeal/event/setups; pull/update populations; prepare lists for mailings.
• System Oversight and Security: implement streamlined processes; manage security rights; monitor database stability.
• Collaboration and Other Duties: work with Director to assess data needs; perform ad-hoc responsibilities.
• Participate in campus/community activities and weekly gift review; back-up to Gift Processor/Data Associate.

Skills

Database management

Data analysis

Excel proficiency

Education

Bachelor’s degree

Tools

The Raiser's Edge NXT

GradAdv

GiveSmart

Job description

The College of New Jersey in Ewing, NJ seeks a CRM System Administrator to manage The Raiser’s Edge/NXT database for alumni, students and donors. Reporting to Advancement Services, you will implement business rules, ensure data accuracy, and support integrations with external platforms.

This full-time role requires five years in higher education or nonprofit data management, strong Excel skills, and experience with reporting.