Senior Data Analyst — CRM & Customer Insights

Floor & Decor

Atlanta (GA)

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

Floor & Decor Holdings Inc. is seeking a Senior Data Analyst, CRM to analyze customer behavior and marketing results within the Data Science & Customer Insights team at the Atlanta store support center.

The role emphasizes building predictive models, dashboards, and data-driven recommendations to optimize lifecycle marketing strategies. The ideal candidate has strong SQL, Python/R skills, expertise with Power BI/Tableau, and experience with AI-assisted analysis tools to accelerate insights.

Qualifications

Bachelor's degree in data science, marketing, business, or related quantitative field.
3-5 years of experience in marketing or customer analytics or equivalent combination.

Responsibilities

Develop and execute A/B testing strategies to optimize customers’ shopping journeys and drive incremental revenue.
Segment the customer base to support targeted marketing based on behavioral, demographic, and preference data.
Design and create dashboards to communicate data insights to stakeholders.
Define, track, and report on key performance metrics and provide actionable recommendations.
Support development of customer-level predictive models and forecasting models for planning.