CRM Data & Customer Care Specialist (Hybrid, 3-Month Contract)

Amwins; Roseville (CA); Hybrid; USD 26.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision benefits

401(k) with company match

Generous PTO and holidays

Zusammenfassung

Amwins in Roseville, CA is hiring a Business Processing Technician on a 3‑month temporary contract basis. The role involves data entry, customer inquiries, and CRM management in a professional office setting.

Ideal candidates have at least 1 year of customer service experience, strong communication skills, and proficiency in Microsoft Office. The position requires a high school diploma or GED, with a preference for related degree studies.

Qualifikationen

• Entry‑level role with customer service experience preferred.
• High school diploma or GED required; related degree preferred.
• Proficiency in Microsoft Office and accurate data handling.

Aufgaben

• Receive and organize customer data and attach to accounts in CRM.
• Respond to customer inquiries and ensure total customer satisfaction.
• Process data timely and accurately to avoid errors and rework.
• Follow established processes to maintain published standards and compliance.
• Support team members to promote teamwork and efficiency.

Kenntnisse

Customer service

Attention to detail

Communication

Microsoft Office

Ausbildung

High school diploma or GED

Undergraduate degree in Business/Finance/Insurance (preferred)

Tools

Microsoft Office

Jobbeschreibung

Amwins in Roseville, CA is hiring a Business Processing Technician on a 3‑month temporary contract basis. The role involves data entry, customer inquiries, and CRM management in a professional office setting.

Ideal candidates have at least 1 year of customer service experience, strong communication skills, and proficiency in Microsoft Office. The position requires a high school diploma or GED, with a preference for related degree studies.