CRM Campaign PM — On-site 4 Days + Remote Day, Workfront

Cheil

Plano (TX)

Vor Ort

USD 110.000 - 150.000

Vollzeit

Vor 7 Tagen

Sei unter den ersten Bewerbenden

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Zusammenfassung

Cheil USA in Plano, TX is seeking an experienced CRM Operations Project Manager to own end-to-end email campaign delivery for Samsung Electronics America. You will design and govern workflows, SLAs, and resourcing, partnering with Adobe Workfront, QA, and development teams to keep campaigns on schedule.

You will lead flagship launches, manage offshore and third-party teams, and drive process improvements with AI tooling to speed delivery while maintaining quality.

Qualifikationen

7+ years in CRM or email marketing operations with 3+ years as PM.
Hands-on end-to-end CRM process delivery at scale.
Deep Workfront experience, including templates, workflows and dashboards.
Knowledge of the Adobe suite and related testing tools.
Experience with SLAs, SOWs, and billing with diverse teams.
Proven ability to drive flagship product launches under pressure.

Aufgaben

Campaign workflow design and governance for every stage.
SLA setup, tracking and reporting for campaigns.
SOW, resource and traffic management across teams.
Billing management and vendor reconciliation.
Operating cadence, process improvement and AI pilot opportunities.
Adobe Workfront ownership and cross-tool integration.

Kenntnisse

CRM operations

Email marketing

Project management

Adobe Workfront

SLA management

Resource planning

Stakeholder communication

Tools

Adobe Campaign

Adobe Target

Adobe Experience Manager

Litmus

Email on Acid

Jobbeschreibung