CRM Admin & Sales Adoption Lead — Remote

ADP, Inc.; United States; Remoto; USD 65.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

401(k) program

Descrizione del lavoro

Tavoron is expanding its WPCRM deployment across its operating companies. The CRM Administrator & Sales Adoption Specialist is the business owner of the platform, training users, maintaining data quality, and producing reporting for sales leadership.

You will work with sales, marketing, IT, account managers, and inside sales teams to drive adoption, configure dashboards and workflows, and support lead routing and campaign tracking.

Competenze

• 3+ years of CRM administration, sales operations, or related experience.
• Hands-on administration of a major CRM platform.
• Knowledge of sales processes: lead management, pipeline management, opportunity tracking, CRM reporting.
• Excellent written and verbal communication; ability to train users.
• Strong organizational and problem-solving skills across multiple units.

Mansioni

• Administer WPCRM day-to-day: user accounts, permissions, security roles, access controls.
• Configure dashboards, views, workflows, reports, alerts, and other CRM features.
• Support opportunity management, lead management, activity tracking, quoting, and account processes.
• Test and validate enhancements, updates, integrations, and new releases.
• Deliver training and onboarding for account managers and sales teams.
• Create user guides and tutorials; serve as the primary CRM contact.
• Maintain data quality; audit for duplicates and incomplete records.
• Build reports and dashboards covering sales metrics and adoption.

Conoscenze

CRM administration

Sales operations

Training users

Data quality management

Reporting and analytics

Stakeholder collaboration

Strumenti

Salesforce

Dynamics 365

HubSpot

Power BI

Descrizione del lavoro

Tavoron is expanding its WPCRM deployment across its operating companies. The CRM Administrator & Sales Adoption Specialist is the business owner of the platform, training users, maintaining data quality, and producing reporting for sales leadership.

You will work with sales, marketing, IT, account managers, and inside sales teams to drive adoption, configure dashboards and workflows, and support lead routing and campaign tracking.