Critical Scheduling & Administrative Specialist

NAVBASE San Diego; San Diego (CA); On-site; USD 42,000 - 57,000; Full time

Job summary

NAVBASE San Diego seeks a detail-oriented office clerk to provide administrative support for a high-volume call center serving the FFSC Central Scheduling. The role requires accurate data handling and strong communication with clients and staff.

Responsibilities include processing travel and training requests, maintaining records, and preparing reports; you will operate standard office software and support busy teams in a fast-paced environment.

Qualifications

• Knowledge of FFSP policies, regulations, procedures, and reporting requirements.
• Skill in communicating with clients, management and leadership to obtain information and explain regulations and agency procedures.
• Knowledge of English grammar and usage, format, and procedural requirements; ability to write letters, memoranda, and reports.
• Fully qualified typist; skill in text insertion, deletion, retrieval, manipulation, copying, printing and editing on word processing systems.
• Ability to develop briefings for FFSC programs and understand mission and organizational structure.
• Knowledge of travel and training requests procedures.
• Knowledge of time and attendance reporting and record keeping.
• Knowledge of supervisor priorities and program goals to perform non-routine assignments.
• Knowledge of the DOD Government Purchase Card Program and ability to attain appointment as a purchase cardholder.
• Knowledge of automated appointment system management.

Responsibilities

• Provide clerical and administrative support to handle a high volume of inbound calls.
• Instantly assess and respond appropriately to crisis situations.

Skills

Customer communication

Crisis response

Written and verbal communication

Typing/Data entry

Office filing and records

Information gathering

Time and attendance knowledge

Briefings preparation

Travel and training requests

Problem solving under stress

Tools

MS Office

Word processing

Purchase Card System

Job description

NAVBASE San Diego seeks a detail-oriented office clerk to provide administrative support for a high-volume call center serving the FFSC Central Scheduling. The role requires accurate data handling and strong communication with clients and staff.

Responsibilities include processing travel and training requests, maintaining records, and preparing reports; you will operate standard office software and support busy teams in a fast-paced environment.