Critical-Response Public Safety Dispatcher

National Public Safety Careers; Pen Mar (PA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance resources

Professional development

Job summary

National Public Safety Careers in Mar Lin, PA is seeking a Telecommunicator to support emergency and nonemergency requests. You will verify caller information, classify priorities, and coordinate resources using CAD, telephone, mapping, and radio systems.

The role involves nights, weekends, and holidays, with continuous staffing expectations. It requires clear communication, composure under stress, and strict confidentiality, while handling records and ongoing training within a public safety

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Mar Lin, PA is seeking a Telecommunicator to support emergency and nonemergency requests. You will verify caller information, classify priorities, and coordinate resources using CAD, telephone, mapping, and radio systems.

The role involves nights, weekends, and holidays, with continuous staffing expectations. It requires clear communication, composure under stress, and strict confidentiality, while handling records and ongoing training within a public safety