Critical EMS Dispatcher — Life-Saving Call Center

County Emergency Communications; Husser (LA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Husser, LA seeks Emergency Medical Dispatchers to receive calls, confirm locations, assess patient condition, determine response priority, and coordinate ambulance resources. Work may include overnight, weekend, and rotating shifts with overtime as needed.

A high school diploma or equivalent is commonly required; CPR and EMD certification may be needed or sponsored. Training and ongoing certification support are provided along with benefits.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required or sponsored by the agency.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Emergency dispatch

Communication

Multitasking

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

County Emergency Communications in Husser, LA seeks Emergency Medical Dispatchers to receive calls, confirm locations, assess patient condition, determine response priority, and coordinate ambulance resources. Work may include overnight, weekend, and rotating shifts with overtime as needed.

A high school diploma or equivalent is commonly required; CPR and EMD certification may be needed or sponsored. Training and ongoing certification support are provided along with benefits.