Emergency Medical Dispatcher: Fast-Paced 911 Communications

911 Emergency Communications; Martin (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Greenfield, TN seeks experienced Emergency Medical Dispatchers to join our operations. You will receive calls, gather vital information, assign priority, and coordinate EMS resources according to established protocols.

Candidates should have a high school diploma or equivalent; CPR and EMD certification are preferred or required by some vacancies. Training may be sponsored; opportunities include night/weekend shifts and ongoing professional development.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification before appointment may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

EMD certification preferred

Tools

CPR certification

Job description

911 Emergency Communications in Greenfield, TN seeks experienced Emergency Medical Dispatchers to join our operations. You will receive calls, gather vital information, assign priority, and coordinate EMS resources according to established protocols.

Candidates should have a high school diploma or equivalent; CPR and EMD certification are preferred or required by some vacancies. Training may be sponsored; opportunities include night/weekend shifts and ongoing professional development.