Critical EMS Dispatcher — Calm Under Pressure, 24/7

County Emergency Communications; Folsom (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Folsom, CA is seeking Emergency Medical Dispatchers to handle urgent calls, verify location, and determine response priorities using approved protocols. This role involves extended console work with headset use and data entry, including documenting calls and coordinating emergency resources.

Applicants may need CPR certification and Emergency Medical Dispatcher certification, with options for sponsored training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification or sponsorship for training may be required or offered.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Folsom, CA is seeking Emergency Medical Dispatchers to handle urgent calls, verify location, and determine response priorities using approved protocols. This role involves extended console work with headset use and data entry, including documenting calls and coordinating emergency resources.

Applicants may need CPR certification and Emergency Medical Dispatcher certification, with options for sponsored training.