Critical EMS Dispatcher — 24/7 Medical Communications

Emergency Telecommunicator Services; Covington (KY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks individuals for Emergency Medical Dispatcher roles in the Kenton area. Responsibilities include handling medical emergencies, confirming patient details, prioritizing responses, and coordinating ambulance resources in line with dispatch protocols.

Applicants typically hold a high school diploma or equivalent; EMT/paramedic credentials are not universally required. Training may be sponsored; overtime and rotating shifts are possible.

Qualifications

• High school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks individuals for Emergency Medical Dispatcher roles in the Kenton area. Responsibilities include handling medical emergencies, confirming patient details, prioritizing responses, and coordinating ambulance resources in line with dispatch protocols.

Applicants typically hold a high school diploma or equivalent; EMT/paramedic credentials are not universally required. Training may be sponsored; overtime and rotating shifts are possible.