EMS Dispatcher — 24/7 Critical Medical Communications

Emergency Telecommunicator Services; Mayfield (KS); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Mayfield, KS seeks skilled Emergency Medical Dispatchers to gather patient data, triage incidents, and coordinate EMS resources.

The role includes confirming location, patient condition, and providing protocol-based instructions while maintaining accurate call records. A high school diploma and EMS certifications are required; CPR may be required, with certification support and shift premiums varying by organization.

Qualifications

• High school diploma or GED required.
• Eligible for Emergency Medical Dispatcher certification prior to appointment.
• CPR certification may be required; EMT/paramedic credentials not universally required.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and urgency.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Active listening

Data entry

Multitasking

Communication

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Mayfield, KS seeks skilled Emergency Medical Dispatchers to gather patient data, triage incidents, and coordinate EMS resources.

The role includes confirming location, patient condition, and providing protocol-based instructions while maintaining accurate call records. A high school diploma and EMS certifications are required; CPR may be required, with certification support and shift premiums varying by organization.