Emergency Medical Dispatcher – 24/7 Impactful Public Safety

911 Emergency Communications; Industry (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Employee-assistance services

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers in Industry, IL. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources according to approved protocols.

Training and certification in emergency medical dispatch are emphasized, with CPR and related coursework often required. Position entails shift scheduling, background checks, and ongoing compliance with medical oversight.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers in Industry, IL. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources according to approved protocols.

Training and certification in emergency medical dispatch are emphasized, with CPR and related coursework often required. Position entails shift scheduling, background checks, and ongoing compliance with medical oversight.