Critical EMS Dispatcher: 24/7 Call Center & Coordination

Emergency Telecommunicator Services; Vanceboro (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Vanceboro, NC seeks an Emergency Medical Dispatcher to support urgent medical assistance. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include initiating protocol-based instructions, confirming locations, and relaying critical information to responders. Training may be sponsored; certifications like CPR are commonly required or preferred.

Qualifications

• High school diploma or equivalent required; some vacancies sponsor training.
• CPR certification may be required; consult the vacancy for details.
• EMT or paramedic credentials are not universally required; check specific posting requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask authorized questions about patient condition.
• Determine response priority using the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

Emergency Telecommunicator Services in Vanceboro, NC seeks an Emergency Medical Dispatcher to support urgent medical assistance. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include initiating protocol-based instructions, confirming locations, and relaying critical information to responders. Training may be sponsored; certifications like CPR are commonly required or preferred.