Critical Care Dispatcher – EMS Emergency Communications

County Emergency Communications; Freeman (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Freeman, SD is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, establish response priorities, and support coordination of ambulance resources.

The role may require EMS dispatch certification and CPR training, with eligibility for sponsored training. Shifts may include overnights, weekends, holidays, and overtime as needed.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification or similar training may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification when required

Job description

County Emergency Communications in Freeman, SD is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, establish response priorities, and support coordination of ambulance resources.

The role may require EMS dispatch certification and CPR training, with eligibility for sponsored training. Shifts may include overnights, weekends, holidays, and overtime as needed.