EMS Emergency Dispatcher — Fast-Paced, Impactful Dispatch

County Emergency Communications; Bonesteel (SD); On-site; USD 40,000 - 54,000; Full time

Job summary

County Emergency Communications in Bonesteel, SD is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and assign priorities using approved protocols.

This role involves extended console work, potential night shifts, overtime, and ongoing training. Requires a high school diploma and EMS certification may be required; CPR may be needed. Benefits vary by agency.

Qualifications

• Excellent communication skills and ability to remain calm under pressure.
• Ability to manage multiple tasks and coordinate resources in fast‑paced environments.
• Familiarity with basic emergency protocols and data entry requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through medical dispatch system
• Dispatch or coordinate ambulance resources as assigned
• Provide protocol-based instructions per current qualifications
• Relay patient information and scene hazards to responders
• Document call processing and participate in quality-review activities

Skills

Communication

Multitasking

Attention to detail

Education

High school diploma

Job description

County Emergency Communications in Bonesteel, SD is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and assign priorities using approved protocols.

This role involves extended console work, potential night shifts, overtime, and ongoing training. Requires a high school diploma and EMS certification may be required; CPR may be needed. Benefits vary by agency.