Emergency Medical Dispatcher - Fast-Paced Life-Saving Calls

County Emergency Communications; White Owl (SD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in White Owl, SD seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS responses. You will follow approved protocols and provide guidance until responders arrive.

This role emphasizes accurate information gathering, prioritization, and clear communication under pressure. Applicants may need CPR and a dispatcher certification; EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMD certification before appointment may be required.
• EMT or paramedic credentials not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication

Active listening

Multitasking

Decision making

Patient empathy

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in White Owl, SD seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS responses. You will follow approved protocols and provide guidance until responders arrive.

This role emphasizes accurate information gathering, prioritization, and clear communication under pressure. Applicants may need CPR and a dispatcher certification; EMT/paramedic credentials are not universally required.