Emergency Medical Dispatcher: Fast-Paced Crisis Ops

County Emergency Communications; Trail City (SD); On-site; USD 42,000 - 56,000; Full time

Job summary

County Emergency Communications in Trail City, SD seeks an Emergency Medical Dispatcher to gather patient and incident information, set response priorities, and support resource coordination. Depending on training, certification, and assignment, they may provide approved instructions before responders arrive.

Responsibilities include receiving calls, confirming locations, asking essential questions, and dispatching ambulance resources per protocols, with potential shift hours and overtime under

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Trail City, SD seeks an Emergency Medical Dispatcher to gather patient and incident information, set response priorities, and support resource coordination. Depending on training, certification, and assignment, they may provide approved instructions before responders arrive.

Responsibilities include receiving calls, confirming locations, asking essential questions, and dispatching ambulance resources per protocols, with potential shift hours and overtime under