Critical 9-1-1 Dispatcher & Public Safety Communicator

City of Lawrence; Indianapolis (IN); On-site; USD 30,000 - 40,000; Part time

Job summary

The City of Lawrence is hiring part-time 9-1-1 Telecommunicators. This challenging role is critical for public safety, requiring strong multi-tasking abilities and calmness under pressure.

Successful candidates will demonstrate excellent communication skills, professional judgment, and maintain confidentiality while handling emergencies.

A high school diploma is necessary, alongside ongoing training to stay current with public safety protocols.

Qualifications

• Ability to work up to 12-hour shifts on any assigned shift.
• Must acquire and maintain various certifications.
• Ability to type at least 30 words per minute.

Responsibilities

• Receive, screen, and prioritize emergency and non-emergency calls.
• Dispatch police, fire, and EMS based on assessments.
• Maintain professionalism under pressure.

Skills

Multi-tasking

Attention to detail

Confidentiality

Professionalism

Emotional intelligence

Mental resilience

Education

High School Diploma or equivalent

Tools

Word processors

Spreadsheets

CAD systems

GPS systems

Job description

The City of Lawrence is hiring part-time 9-1-1 Telecommunicators. This challenging role is critical for public safety, requiring strong multi-tasking abilities and calmness under pressure.

Successful candidates will demonstrate excellent communication skills, professional judgment, and maintain confidentiality while handling emergencies.

A high school diploma is necessary, alongside ongoing training to stay current with public safety protocols.