Crisis Response Lead, Starlink Operations

SPACE EXPLORATION TECHNOLOGIES CORP; Bastrop (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

SpaceX is seeking a Crisis Response Lead to scale Starlink’s response capability through strong processes, data insights, and cross-functional engagement. The role focuses on coordinating with agencies, partners, and internal teams to ensure operational readiness in high-pressure scenarios.

The ideal candidate will have extensive crisis response experience with local, state, and federal agencies, and a track record of improving response mechanisms in dynamic environments.

Qualifications

• Minimum 3+ years in emergency/crisis response or related field.
• Experience with data analysis, dashboards, and performance metrics.

Responsibilities

• Drive Operational Readiness & Process Excellence: Monitor readiness metrics, identify risks/gaps, and lead process/system improvements that enable response efforts.

Skills

Emergency/crisis response

Data analytics

Project management

Crisis coordination

Stakeholder engagement

Cross-functional collaboration

Education

Bachelor’s degree or equivalent with 3+ years of relevant experience

Tools

Excel

Tableau

Power BI

Job description

SpaceX is seeking a Crisis Response Lead to scale Starlink’s response capability through strong processes, data insights, and cross-functional engagement. The role focuses on coordinating with agencies, partners, and internal teams to ensure operational readiness in high-pressure scenarios.

The ideal candidate will have extensive crisis response experience with local, state, and federal agencies, and a track record of improving response mechanisms in dynamic environments.