Crisis-Response Community Technician

Socket.dev; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance starting Day One

3+ weeks vacation and 12 holidays

403(b) retirement plan with employer-m

Tuition assistance and paid training

Flexible Spending Accounts

Job summary

BRC is seeking a Community Technician to provide frontline support for individuals experiencing homelessness. The role emphasizes trauma-informed care, safety, and professional boundaries in a dynamic, crisis-aware setting.

This full-time position offers hands-on training, opportunities for advancement, and tuition assistance, along with benefits to support staff wellbeing and growth within the agency.

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Strong communication

Calm under pressure

Basic computer proficiency

Education

High School diploma or GED

Job description

BRC is seeking a Community Technician to provide frontline support for individuals experiencing homelessness. The role emphasizes trauma-informed care, safety, and professional boundaries in a dynamic, crisis-aware setting.

This full-time position offers hands-on training, opportunities for advancement, and tuition assistance, along with benefits to support staff wellbeing and growth within the agency.