Crisis Response Case Manager I — Survivor Support

Peace Over Violence; Los Angeles (CA); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Health Insurance (partial)

Dental

Vision

Generous vacation and holidays

Employee Wellness Program

Job summary

Peace Over Violence is seeking an Emergency Services Case Manager I to deliver face-to-face crisis intervention and advocacy for survivors of sexual and domestic violence in the Los Angeles area. You will collaborate with health care professionals, criminal justice, victim witness, and law enforcement as part of the SART team and support survivors through complex systems.

The role requires flexible scheduling, including some evenings and weekends, and a strong commitment to community resources

Qualifications

• In-depth knowledge of domestic violence, teen dating violence, sexual assault, child sexual assault, and related issues.
• Completed or intended to complete Peace Over Violence 82 hour Counselor Advocate Training or equivalent.
• Ability to establish effective working relationships with criminal justice and social services agencies, including City Attorney, LADA, Law Enforcement, Court personnel.
• Provide crisis counseling, support, and resources to clients, in person or via the 24-hour hotline.
• Strong time management and multi-tasking skills.
• Strong communication skills and ability to public speak and facilitate group discussions.
• Flexible schedule, including weekends and evenings.
• Automobile with a valid driver’s license and insurance or reliable transportation skills.

Responsibilities

• Provide direct crisis intervention counseling, advocacy, follow up and referrals to Sexual Violence and/or Domestic Violence survivors.
• Identify client needs and assist in accessing services.
• Interface with POV’s case managers, legal advocacy program, SART, DART, Prevention Division and Hotline staff to ensure program cohesion.
• Maintain confidentiality per agency policies.
• Respond in person to local SART Centers, police stations and hospitals within 1 hour due to 24-hour response duties.
• Educate survivors about dynamics of sexual and domestic violence and available resources.
• Coordinate response team activities and communicate with law enforcement, social services, medical professionals and other agencies.
• Deliver community outreach and educational presentations, workshops, and trainings.
• Assist in staffing the 24-hour Crisis Line/SART Team during business hours, weeknights and weekends.
• Assist in training, supporting and supervising program volunteers during on-call shifts.
• Prepare case service plans and goals for clients.
• Advocate with housing, CalWORKs, County services, law enforcement and other organizations.
• Accompany clients to court hearings, police interviews and other locations as needed.
• Keep accurate and up-to-date case files.
• Conduct counseling intakes as needed and prepare monthly reports.
• Participate in supervision, staff and case management meetings.

Skills

Domestic violence knowledge

Sexual assault knowledge

Teen dating violence

Violence prevention

Crisis counseling

Community organizing

Multicultural sensitivity

Public speaking

Education

Counselor Advocate Training (82 hours)

Job description

Peace Over Violence is seeking an Emergency Services Case Manager I to deliver face-to-face crisis intervention and advocacy for survivors of sexual and domestic violence in the Los Angeles area. You will collaborate with health care professionals, criminal justice, victim witness, and law enforcement as part of the SART team and support survivors through complex systems.

The role requires flexible scheduling, including some evenings and weekends, and a strong commitment to community resources