Crisis Counselor, 3rd Shift (Part Time)

Kenosha Human Development Services; Kenosha (WI); On-site; USD 24,000 - 34,000; Part time

Job summary

Kenosha Human Development Services is seeking a Crisis Counselor to provide walk-in, telephone and mobile crisis interventions. The role includes client linkage and follow-up to resources, with shifts on 3rd, and pay starting at $21.20 per hour.

The position is part-time, Non-Exempt, located at the Crisis Prevention Center in Kenosha, WI. Strong English skills and a willingness to drive clients are essential.

Qualifications

• Bachelor's degree required.
• Excellent verbal and written communication skills.
• Ability to observe, interpret, assess, and document human behaviors.
• Ability to maintain active pace for up to an eight-hour shift.
• Professional attitude, strong work ethic, ability to work independently and to maintain solid boundaries.
• Upon hire, must complete minimum of 40 hours training.
• Ability to effectively communicate in English.
• Be willing to utilize personal vehicle to transport clients.
• Must have reliable transportation and valid driver’s license with good driving record.
• Must carry own auto insurance with adequate coverage.
• Ability to maintain records and document case notes daily.
• Ability to give and accept feedback as part of a team.
• Be willing to learn and work with treatment philosophies.
• Bilingual in Spanish a plus.

Responsibilities

• Crisis intervention for Kenosha County; respond promptly and determine on-site needs.
• Refer and authorize county-funded services as appropriate.
• Assist in emergency psychiatric inpatient or involuntary care decisions.
• Refer/admit to crisis stabilization and facilitate transport when needed.
• Assist Law Enforcement, defuse victims and refer services.
• Maintain documentation and complete required supervision/training.
• Perform other duties as assigned by supervisor.
• Complete all required documentation promptly.

Skills

Excellent verbal and written comms

Observe, interpret, assess, document

Maintain pace for up to an eight-hour

Professional attitude and boundaries

English communication

Vehicle for transport

Reliable transportation and valid DL

Maintain records and case notes

Bilingual in Spanish a plus

Education

Bachelor's degree

Job description

KENOSHA HUMAN DEVELOPMENT SERVICES, INC.

3536 52nd Street
Kenosha, WI 53144

Division/Department: Crisis and Stabilization Services

Location: Crisis Prevention Center

Job Title: Crisis Counselor

Reports To: Crisis Program Manager

Type of Position: Part-time

FLSA: Non-Exempt

Schedule: As scheduled, 3rd shift

Starting Pay: $21.20 per hour

POSITION SUMMARY

The Crisis Counselor provides walk-in, telephone and mobile interventions to individuals experiencing a mental health emergency. This position also provides the client linkage and follow-up to community resources.

RESPONSIBILITIES

• 1. Crisis intervention for Kenosha County:
  • a. Respond in timely manner to caller; prioritize calls as necessary
  • b. Determine need for phone or on-site intervention and respond accordingly
  • c. Perform assessment and ascertain elements of crisis and degree of danger/urgency involved; obtain assistance as needed
  • d. Defuse immediate crisis reactions; collaborate with involved parties to develop safety plan, advocate as needed and facilitate outcome
  • e. Provide supportive listening, feedback, information and referral
  • f. Respond to local detention facilities for suicide assessment of targeted inmates
• 2. Refer/provide authorization for county-funded services as appropriate
  • a. Consult with ER staff when voluntary placements need to be funded by Kenosha County
• 3. Assess/provide emergency psychiatric inpatient hospital authorization when deemed appropriate
  • a. Assist law enforcement in determining the need for involuntary inpatient care
  • b. Present alternatives when suitable i.e., safety planning
  • c. Assess and assist in determining suitable placement for voluntary detox of substance addicted persons
• 4. Assess/refer/admit to KARE Center for crisis stabilization and/or to defer emergency hospital admissions
  • a. May provide facilitating services (such as transportation) as needed
• 5. Respond to crime scenes as requested by Law Enforcement
  • a. Assist police as requested and instructed
  • b. Assist in defusing victims and witnesses
  • c. Provide referrals/immediately needed services
  • d. Create short term safety plans for victims and witnesses involved, facilitate as needed
• 6. Perform individual employee requirements for continuing education and clinical supervision as required for agency
  • a. Maintain accurate record of task completion
• 7. Perform other work as required by the Emergency Mental Health Services Supervisor
• 8. Promptly complete all required documentation for work as described above

PROFESSIONALISM

• 1. Conduct oneself in a professional manner
  • a. Maintain the confidentiality and other rights of participants, families and staff and follow HIPPA Guidelines for all verbal and written communication
  • b. Problem-solve difficult situations in a timely manner
  • c. Manage difficult or emotional consumer situations by responding promptly to needs, requests for assistance and services
  • d. Give, receive and act upon feedback from supervisors and co-workers in an appropriate manner
  • e. Maintain professional boundaries with consumers and co-workers at all times
  • f. Attend training as requested by supervisors
  • g. Other tasks as assigned by supervisors

QUALIFICATIONS: Bachelor's degree required.

• 1. Excellent verbal and written communication skills
• 2. Ability to observe, interpret, assess, and document human behaviors
• 3. Ability to maintain active pace for up to an eight-hour shift
• 4. Professional attitude, strong work ethic, ability to work independently and to maintain solid, personal boundaries
• 5. Upon hire, must complete minimum of 40 hours training
• 6. Ability to effectively communicate, both written and verbally, in the English language
• 7. Be willing to utilize personal vehicle to transport clients
• 8. Must have reliable transportation and valid driver’s license with good driving record
• 9. Must carry own auto insurance with at least 100,000/300,000/100,000 coverage
• 10. Ability to maintain records and document case notes daily
• 11. Ability to give and accept feedback as a part of a team
• 12. Ability to traverse within the workspace and community frequently
• 13. Be willing to learn and work with the treatment philosophies
• 14. Bilingual in Spanish a plus

Kenosha Human Development Services is an Equal Opportunity Employer. We do not discriminate on the basis of age, race, color, sex, religion, disability, national origin, veteran status, sexual orientation, sexual identity, or any other status protected under federal, state, and local law. All employment is decided on the basis of qualifications, merit, and business need.