Crisis Intervention Specialist/Driver (CIS)

High Point & SEMCOA; Brockton (MA); On-site; USD 28,000 - 33,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability (short/long)

403(b) Retirement

EAP

Bonuses & Referrals

Free CEU trainings

Leave & meal program

Job summary

High Point & Affiliated Organizations seeks a Crisis Intervention Specialist/Driver (CIS) for per diem shifts at the MCI Brockton site. The CIS provides security, de-escalation, and transportation support for patients, with access to a company vehicle and on-site training.

The role requires a high school diploma or GED and preferred experience in mental health or substance use treatment. Per diem status includes shifts on first or third rotation with comprehensive benefits and on-call duties.

Qualifications

• Must have a high school diploma or GED and at least one year of supervised experience in mental health/substance abuse treatment or a closely related field preferred.

Responsibilities

• Set limits and enforce rules.
• Comply with DMH, Joint Commission and other regulatory agencies.
• Know ASAM criteria.
• Intervene as needed in a crisis.
• Utilize Walkie-Talkie as a campus responder.
• Conduct internal and external security rounds.
• Assist with routine and emergency medical/psychiatric problems including 1:1 observation and safety checks.
• Assist with restraint and seclusion per policy.
• Record interactions and observations in daily reports and share pertinent information with nursing/clinical staff.
• Conduct room and property searches when indicated.
• Use standard precautions at all times.
• Respect patients' rights as defined by those rights.
• Attend unit meetings and case conferences as directed by Supervisor.
• Attend mandatory training.

Skills

Problem solving

Empathy / diverse populations

Professionalism

Multitasking

Communication

EMR literacy

Teamwork

Substance use/mental health knowledge

Boundaries & ethics

HIPAA compliance

Education

High School Diploma or GED

Job description

Crisis Intervention Specialist/Driver (CIS) - Per Diem

Program & Location: MCI / Brockton
Education: High school diploma or equivalent experience
Pay Range: $20-$24/hr (Experience and Education dependent)
Status: Per Diem; First or Third shift

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeast Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

CIS staff provide basic security and patient safety monitoring within the MCI and CBHC programs. CIS utilizes strong verbal de-escalation skills to maintain staff and patient safety. CIS staff are requested to be approved drivers for the organization to assist with transportation of patients home from services, admission to an inpatient program, or other external appointments are requested. Drivers have access to the company vehicle.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long & short term disability
• Discounted auto/home and renters insurance
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Company paid CEU Trainings w/ Education days to complete CEU's
• Free meals at select programs (when available)
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Crisis Intervention Specialist Requirements

• Ability to problem solve in a timely and therapeutic manner
• Ability and willingness to relate and care for diverse patient populations
• Must present as courteous and professional at all times
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion
• Knowledge of basic computer skills and software programs including the ability to learn, use and train HPHAO`s electronic medical records
• Must have the ability to work with others in cooperative and collaborative manner
• An understanding of the relationship between substance use and mental health issues and/or self-help programs
• An understanding of boundaries and ethics
• Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol Abuse Policy and HIPAA Regulations
• TB screening
• Certification in the HPHAO approved de-escalation program
• CPR Certification (HPAO onboarding training)

Crisis Intervention Specialist Job Duties

• Ability to set limits and enforce rules
• Compliance with DMH, Joint Commission and all other regulatory agencies
• Knowledge of ASAM criteria
• Intervene as needed in a developing crisis
• Utilizes Walkie-Talkie as a campus responder
• Responsible for conducting building internal and external security rounds
• Assist with routine and emergency medical and psychiatric problems including 1:1 observation, safety checks, emergency procedures/situations, etc.
• Assist with Restraint & Seclusion per Policy
• Record interactions and observations about the patients’ behavior in daily reports and communicate verbally to nursing or clinical staff any pertinent information and participates in treatment team as required
• Conduct/assist with room and property searches when indicated
• Utilize standard precautions at all times
• Demonstrates behaviors that recognize the rights of patients/clients as defined by the patient’s right
• Attend all unit, facility meeting and case conferences as director by Supervisor
• Attend mandatory training

Crisis Intervention Specialist Qualifications

• Minimum of a high school diploma or equivalent GED and a minimum of one year supervised experience in mental health/ substance abuse treatment or a closely related field preferred