Crisis Intervention & Referral Specialist

The Elevance Health Companies, Inc.; Atlanta (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

The Elevance Health Companies, Inc. is seeking a Crisis & Referral Specialist in Atlanta, Georgia. The role involves screening, assessing, and providing telephonic intervention for individuals in need of support. Key responsibilities include handling inbound communications, performing safety assessments, and ensuring compliance with regulations.

Minimum requirements include a high school diploma and a year of experience in behavioral health or crisis intervention. Preferred qualifications include a BS/BA degree in a related field and experience in a call center.

Qualifications

• 1 year of experience in behavioral health or 6 months in crisis intervention.
• Experience in safety screenings and assessments.
• Ability to develop intervention plans.

Responsibilities

• Take inbound calls, texts, and chats for support.
• Perform safety screenings to assess risks.
• Document interactions accurately.

Skills

Behavioral health experience

Crisis intervention skills

Communication skills

Call center experience

Education

High School Diploma or equivalent

BS/BA in mental health or human services field

Job description

The Elevance Health Companies, Inc. is seeking a Crisis & Referral Specialist in Atlanta, Georgia. The role involves screening, assessing, and providing telephonic intervention for individuals in need of support. Key responsibilities include handling inbound communications, performing safety assessments, and ensuring compliance with regulations.

Minimum requirements include a high school diploma and a year of experience in behavioral health or crisis intervention. Preferred qualifications include a BS/BA degree in a related field and experience in a call center.