Crisis Intervention Case Manager – Survivor Support

Peace Over Violence; Los Angeles (CA); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Health Insurance (partial)

Dental

Vision

Vacation and Holiday Allowances

Employee Wellness Program

Job summary

Peace Over Violence is hiring an Emergency Services Case Manager I to provide crisis intervention and direct services to survivors of sexual and domestic violence in the Los Angeles area.

The role involves coordinating with partners across healthcare, law enforcement, and social services, maintaining client confidentiality, and supporting clients through court processes and community resources.

Qualifications

• In-depth knowledge of domestic violence, teen dating violence, sexual assault, child sexual assault, violence prevention approaches, and related issues.
• Completed or intended to complete Peace Over Violence 82 hour Counselor Advocate Training or equivalent.
• Ability to establish effective working relationships with criminal justice and social services agencies including City Attorney, LADA, Law Enforcement, Court personnel.
• Provide crisis counseling, support, and resources to clients, in person or via the 24-hour hotline, as needed.
• Ability to multi-task and manage time effectively.
• Strong community organizing and mobilizing skills with a commitment to social justice.
• Capacity to work with diverse populations in a non-judgmental manner.

Responsibilities

• Provide direct services, including crisis intervention counseling, advocacy, follow up and referrals to Sexual Violence and Domestic Violence survivors.
• Identify client needs and assist in accessing services.
• Interface with POV’s case managers, legal advocacy, SART, DART, Prevention Division and Hotline staff for program cohesion.
• Maintain confidentiality per agency policies.
• Respond in person to local SART Centers, police stations and emergency rooms to support survivors; respond within 1 hour as needed.
• Educate survivors about dynamics of violence and available resources.
• Coordinate response team activities and communicate with law enforcement and social services.
• Deliver community outreach, workshops, and trainings in the community.
• Assist in staffing the 24-hour Crisis Line/SART Team during business hours, weeknights, and weekends.

Skills

Crisis counseling

Advocacy services

Community outreach

Multicultural sensitivity

Collaboration with law enforcement

Non-judgmental approach

Education

Counselor Advocate Training (82 hours)

Job description

Peace Over Violence is hiring an Emergency Services Case Manager I to provide crisis intervention and direct services to survivors of sexual and domestic violence in the Los Angeles area.

The role involves coordinating with partners across healthcare, law enforcement, and social services, maintaining client confidentiality, and supporting clients through court processes and community resources.