Crisis Care Coordinator - Child Welfare & MDT

BCFS; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

BCFS in Texas is seeking a Care Coordination Coordinator to assess whether a minor client meets protocol eligibility for services and to set up and facilitate care coordination meetings with advocates, law enforcement, medical, child welfare, placement, and mental health providers.

The role includes documenting all data for grant metrics within specified timelines, participating in MDTs, and ensuring confidentiality and adherence to BCFS HHS safety protocols.

Qualifications

• Bachelor’s degree required.
• 2 years’ experience in child welfare or crisis response.
• Pass pre-employment drug screen and random drug screens.
• Acquire and maintain licenses/certificates (e.g., TBRI, CPR First Aid, CSE-IT).

Responsibilities

• Assess whether minor meets protocols to launch coordinated services.
• Set up and facilitate all care coordination meetings.
• Document data for grant metrics within 48 business hours; 24 hours for crisis responses.
• Dispatch advocate response and coordinate Rapid Response Team within 24 hours.
• Maintain contact with law enforcement and stakeholders for monthly coordination.

Skills

Crisis management

English proficiency

Education

Bachelor’s degree

Job description

BCFS in Texas is seeking a Care Coordination Coordinator to assess whether a minor client meets protocol eligibility for services and to set up and facilitate care coordination meetings with advocates, law enforcement, medical, child welfare, placement, and mental health providers.

The role includes documenting all data for grant metrics within specified timelines, participating in MDTs, and ensuring confidentiality and adherence to BCFS HHS safety protocols.