Care Coordinator, Child Welfare & Crisis Response

BCFS Health and Human Services; San Antonio (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

BCFS Health and Human Services in San Antonio, TX is seeking a full-time Care Coordinator to assess eligibility for services and to organize all care coordination meetings with partners including law enforcement, medical, child welfare and mental health providers.

The role requires coordinating responses and maintaining confidential data for grant metrics, with a focus on timely information sharing and advocacy.

Qualifications

• Bachelor’s degree required.
• 2+ years experience in child welfare or crisis response.
• Willingness to travel across regions and stay overnight as needed.
• Ability to document information promptly for grant metrics.

Responsibilities

• Participate in hotline rotation duties and document all information.
• Document and maintain data for grant metrics within 48 business hours; report details and demographics.
• Assess whether minor identification/recovery meets protocol to launch services.
• Complete CSE-IT assessments as needed.
• Coordinate release of information and consent for care coordination services.
• Dispatch advocate responses per protocol and set up Rapid Response Team meetings within 24 hours.

Skills

Crisis coordination experience

Data documentation

Interagency coordination

Education

Bachelor’s degree

Job description

BCFS Health and Human Services in San Antonio, TX is seeking a full-time Care Coordinator to assess eligibility for services and to organize all care coordination meetings with partners including law enforcement, medical, child welfare and mental health providers.

The role requires coordinating responses and maintaining confidential data for grant metrics, with a focus on timely information sharing and advocacy.