Crisis & Admissions Coordinator

Diversus Health Inc; Colorado Springs (CO); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

PSLF Eligible

Tuition Reimbursement

Medical/Dental/Vision

401(k) with match

PTO & Holidays

EAP

Life Insurance & LTD

Professional Development

Résumé du poste

Diversus Health Inc. seeks a compassionate crisis coordination specialist to triage calls, arrange timely placement, and coordinate care for individuals in crisis.

You will work with internal teams and external providers to connect clients with appropriate services across the continuum of care. In this role you’ll document interactions in the electronic health record, support continuity of care, and assist with insurance pre-authorizations.

Qualifications

• Bachelor’s degree in a behavioral health or related field or equivalent experience.
• One year of volunteer or professional experience in behavioral health preferred.
• Excellent verbal and written communication with ability to build rapport.

Responsabilités

• Is the point of contact for incoming calls and referrals; identifies needs and connects client to services.
• Works with a multidisciplinary team to coordinate placement, referrals, and admission.
• Manages Diversus Health Emergency Response communications.
• Maintains ongoing contact with clients and referring providers; updates placement information.
• Obtains initial insurance pre-authorizations for accepted clients and documents in EHR.

Connaissances

Verbal communication

Written communication

Rapport building

Critical thinking

Initiative

Adaptability

MS Word

MS Excel

Typing 25 wpm

Systems of care knowledge

Teamwork

Formation

Bachelor's degree in behavioral health/healthcare field

Outils

Microsoft Word

Microsoft Excel

Description du poste

Diversus Health Inc. seeks a compassionate crisis coordination specialist to triage calls, arrange timely placement, and coordinate care for individuals in crisis.

You will work with internal teams and external providers to connect clients with appropriate services across the continuum of care. In this role you’ll document interactions in the electronic health record, support continuity of care, and assist with insurance pre-authorizations.