Criminal Records Docket Program Assistant II

The State of New Hampshire; Concord (NH); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Dental Plan

Flexible Spending accounts

Retirement Plan

Life Insurance

Job summary

The State of New Hampshire, Department of Safety, Division of State Police, Justice Information Bureau - Criminal Records, seeks a Docket Team Program Assistant for a full-time, 37.5-hour workweek. The role supports processing of CHRI requests and ensures record accuracy and compliance.

Minimum qualifications include an equivalent combination of 3 years of education and relevant experience, with trainee-status options available.

Qualifications

• Equivalent combination of 3 years of education and experience after high school in business administration, public administration, criminal justice, research, reviewing data, program support, administrative support, customer service, or a related field.
• Must pass background investigation including fingerprint-based criminal record check and motor vehicle record check
• Trainee option available for 2+ years of relevant education/experience after high school

Responsibilities

• Receives and reviews court dockets, indictments, arrest reports, criminal history, and other records for completeness.
• Conducts on-site audits of external agencies to ensure CJIS compliance and prepares reports for corrective action.
• Performs advanced research on CHRI and interprets federal/state rules related to identity and eligibility.
• Maintains and supports the online criminal records portal, manages user credentials and profiles.
• Compiles complete CHRI from courts and agencies to create identifiable descriptions; communicates with courts to ensure accuracy.
• Explains statutes and policies to individuals seeking criminal records and manages caseloads to meet timeframes.

Skills

Customer service

Administrative support

Data review

Education

High school diploma or equivalent

3 years education/experience in related field

Job description

The State of New Hampshire, Department of Safety, Division of State Police, Justice Information Bureau - Criminal Records, seeks a Docket Team Program Assistant for a full-time, 37.5-hour workweek. The role supports processing of CHRI requests and ensures record accuracy and compliance.

Minimum qualifications include an equivalent combination of 3 years of education and relevant experience, with trainee-status options available.