Criminal Records Assistant - Data & Verification Specialist

The State of New Hampshire; Concord (NH); On-site; USD 2,454,000 - 3,222,000; Full time

Job summary

The State of New Hampshire, Department of Safety, Division of State Police, Justice Information Bureau - Criminal Records, seeks a Criminal Records Unit Program Assistant in Concord for full-time, non-exempt work. Responsibilities include fingerprinting and processing criminal history requests via the online Portal.

The position offers a trainee option for eligible candidates and a 37.5-hour work week. Minimum qualifications require an equivalent combination of 1 year of education and experience

Qualifications

• Equivalent combination of 1 year of education and experience after high school.
• Must pass a background and fingerprint check.
• Trainee status available for candidates with HS diploma and <1 year post-high school education/experience.

Responsibilities

• Reviews applications for criminal history records for completeness and accuracy and verifies information against current laws, rules and databases to validate releases and process requests.
• Captures tenprint images electronically using AFIS livescan equipment for non-criminal justice checks.
• Uses the online Portal to process appointments, review requests, validate RSA-related info, and match Tracking Identification Numbers to appointment records.
• Assists in portal development and provides assistance to Portal users, deciphering state and FBI records for employment eligibility.
• Conducts general research into criminal history information and applies relevant statutes to determine accuracy of records.
• Corresponds with the public and law enforcement to obtain information to complete records.
• Prepares reports on caseload and workload for supervisor decisions on workflow and training.
• SPOTS certification within 90 days of hire.

Education

High school diploma or equivalent

Job description

The State of New Hampshire, Department of Safety, Division of State Police, Justice Information Bureau - Criminal Records, seeks a Criminal Records Unit Program Assistant in Concord for full-time, non-exempt work. Responsibilities include fingerprinting and processing criminal history requests via the online Portal.

The position offers a trainee option for eligible candidates and a 37.5-hour work week. Minimum qualifications require an equivalent combination of 1 year of education and experience