Criminal Records & Data Entry Operator

City of Omaha, NE; Omaha (NE); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Forty-hour work week

Paid leave

Health insurance

Pension plan

Job summary

The City of Omaha is seeking a detail-oriented Police Information Operator to process criminal history data and assist officers with record checks using national/state systems. You will enter and retrieve information and support a fast-paced police operations environment.

Essential duties include handling non-emergency calls, transcribing information, and maintaining confidentiality while supporting shift schedules that include nights, weekends, and holidays.

Qualifications

• Knowledge of general office procedures, standard clerical techniques, and office equipment.
• Knowledge of business English and spelling.
• Knowledge of, and ability to operate, computers and other technology using standard or customized computer or systems software applications appropriate to the assigned tasks.
• Ability to learn and adapt to advances in computer and electronics device technology and software.
• Ability to establish and maintain effective working relationships with fellow employees and members of the general public.

Responsibilities

• Operates a voice radio communications system to respond to police officer requests regarding record checks, wanted persons, warrants, or stolen items; retrieves data from a computer; determines pertinent information to release and transmits information to officers using a coded system.
• Enters, retrieves, updates, and deletes criminal data using a computer linked to national and state crime communications systems; enters missing persons, stolen vehicles, and stolen property; performs background checks.
• Receives and transcribes non-emergency telephone information to complete reports from citizens.
• Checks police reports for completeness and accuracy and returns reports if incomplete; assigns appropriate codes and enters data to create criminal histories.
• Completes entries into an online database for towed vehicles due to violations, accidents, or repossession.

Skills

General office procedures

Business English

Typing (30 WPM)

Background investigation

Multitasking under pressure

Confidentiality

Communication skills

Education

High school diploma or equivalent

Job description

The City of Omaha is seeking a detail-oriented Police Information Operator to process criminal history data and assist officers with record checks using national/state systems. You will enter and retrieve information and support a fast-paced police operations environment.

Essential duties include handling non-emergency calls, transcribing information, and maintaining confidentiality while supporting shift schedules that include nights, weekends, and holidays.