Criminal Information Tech II, DCFS

State of Utah; Salt Lake City (UT); Hybrid; USD 25,000 - 42,000; Full time

Benefits offered by this job

Hybrid schedule

Full benefits package

Job summary

State of Utah, Salt Lake City, is seeking a Criminal Information Technician II to support background screenings for kinship placements and other access cases involving children. The role blends in-office and telework days and requires strict confidentiality and data handling.

Starting Pay: $18.95 per hour, with a wage range of $18.25–$30.52 hourly. Hybrid work schedule subject to management approval; must work inside Utah State boundaries.

Qualifications

• Demonstrates critical thinking and research skills.
• Ability to work independently in telework environments.
• Fast-paced setting requires tact and professionalism.
• Strong written and verbal English communication.
• Maintains confidentiality and organizes information clearly.

Responsibilities

• Enter and retrieve data in computer systems.
• Process emails and respond to requests from DCFS staff.
• Collaborate with caseworkers and kinship workers.
• Conduct criminal and child abuse background screenings using specified programs.
• Maintain records and logs with accuracy.

Skills

Critical thinking

Independent work

Fast-paced environment

Communication skills

Confidentiality

Office procedures

English writing

Google Drive

Active listening

Tools

UCJIS

SAFE

Courtlink

Google Sheets

Google Drive

Job description

FT / PT Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $18.25 - $30.52 Hourly Wage

Remote Work / In-Office – Hybrid

Application Deadline – 9/30/2026*

The Division of Child and Family Services (DCFS) is looking for dedicated people to fill two Criminal Information Technician II positions in their State Office. They conduct background screenings for the purposes of kinship placements and for other purposes where an applicant will have direct access to children.

Starting Pay: $18.95

This position may be eligible to work a hybrid schedule of both in-office and telework days. A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.

The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

Key Responsibilities

• Enters data into a computer system and retrieves, corrects, or deletes previously entered data.
• Checks delegated email address, processes requests and questions accordingly.
• Works with caseworkers, kinship workers, and applicants.
• Conducts criminal and child abuse background screenings using specified programs, such as UCJIS, SAFE, and Courtlink.
• Receives, processes, and responds to information requests from DCFS caseworkers.
• Tracks and organizes requests using Google sheets and Google drive.
• Prepares for and attends the background screening review committee.
• Searches and reviews fingerprint files manually.
• Prepares and enters applications into the Office of Background Processing DACS system.
• Processes out of state child abuse registry checks.
• Carries a caseload of background screening requests.
• Other duties that relate to screening and finding kinship placements.
• Performs required on call work on a rotation basis with the team.
• Maintains accurate records and logs.
• Ensures that agency and/or state records are properly classified, processed, and controlled.
• Writes or drafts correspondence, reports, documents, and/or other written materials.

Qualifications

• Exhibits critical thinking skills; understands research methods, techniques, and/or other sources of information
• Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Makes decisions or solving problems by using logic
• Able to work independently in a telework environment
• Skilled at working in a fast-paced environment
• Works with people in a manner which shows sensitivity, tact, and professionalism
• Maintains confidentiality
• Understands principles, practices, and procedures of an office environment
• Exhibits active listening and comprehensive skills; communicates effectively verbally and in writing in English
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records
• Works efficiently and knowledgeably in Google drive with Google documents / spreadsheets
• Organizes information in a clear and concise manner
• Able to use automated software applications

Preference May Be Given To Candidates Who

• Are current employees of the State of Utah
• Have professional work experience conducting criminal background checks

Supplemental Information

Driver License Requirements: Must have a valid driver's license. Occasional in-state travel required.

Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules

Incumbents work with Bureau of Criminal Identification (BCI) systems daily. In accordance with BCI policy, candidates must pass initial certification and maintain certification.

Working Conditions

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Physical Requirements

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

About The Role

Location

Location –

195 North 1950 West

Salt Lake City, Utah, 84116

United States

Background Check Required – Yes

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The mission of the Utah Division of Child and Family Services is to keep families safe from abuse and neglect through the strengthening of families.

to see more information about DCFS

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].