ORS Manager

State of Utah; Taylorsville (UT); Hybrid; USD 54,000 - 58,000; Full time

Benefits offered by this job

Full benefits package

Hybrid work arrangement

Job summary

Utah Office of Recovery Services in Taylorsville, UT is seeking a supervisory professional for a hybrid role. You will manage staff, delegate tasks, and ensure training and compliance with program needs.

The position emphasizes data analysis, presenting findings, and policy interpretation. The role requires strong communication, confidentiality, and decision-making abilities, with a focus on delivering quality service to families and managing sensitive information.

Qualifications

• Use case management software systems.
• Coordinate the activities or tasks of people, groups and/or organization(s).
• Maintain confidentiality.
• Deal with people in a manner which shows sensitivity, tact, and professionalism.
• Make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally.
• Organize information in a clear and concise manner.
• Communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing.

Responsibilities

• Supervises subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
• Evaluates cases and determines need for on-going agency involvement.
• Provides assistance and/or on-the-job training.
• Delivers presentations, stand up training, or instruction to staff, management, clients, or the general public.
• Designs and/or prepares training/instructional materials, teaching aids and devices.
• Develops and maintains area specific records, reviews reports, and resolves the more sensitive compliance issues.
• Analyzes, summarizes and/or reviews data, reports findings, interprets results and/or makes recommendations.

Skills

Use case management software

Coordinate activities

Maintain confidentiality

Professional communication

Decision making

Clear writing

Information organization

Job description

FT / PT Status

Full Time

Benefits Eligibility

This position is eligible for a full benefits package

Salary

$26.61 Hourly Wage

Remote Work / In-Office

Hybrid

Application Deadline

9/24/2026

• This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

Day To Day Responsibilities

• Supervises subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
• Evaluates cases and determines need for on-going agency involvement.
• Provides assistance and/or on-the-job training.
• Delivers presentations, stand up training, or instruction to staff, management, clients, or the general public.
• Designs and/or prepares training/instructional materials, teaching aids and devices.
• Develops and maintains area specific records, reviews reports, and resolves the more sensitive compliance issues.
• Analyzes, summarizes and/or reviews data, reports findings, interprets results and/or makes recommendations.

Qualifications

Minimum day one qualifications

• Use case management software systems
• Coordinate the activities or tasks of people, groups and/or organization(s)
• Maintain confidentiality
• Deal with people in a manner which shows sensitivity, tact, and professionalism
• Make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions
• Speak clearly, concisely and effectively; listen to, and understand, information and ideas as presented verbally
• Organize information in a clear and concise manner
• Communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing

Preferred Or Trainable On The Job Qualifications

• A ssess organizational needs such as staffing, training, security, etc.
• Supervise others by assigning/directing work; conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions, making hiring/termination recommendations, etc.
• Principles, theories, and practices of performance management
• Identify the best person for a task, delegate assignments, and direct people as they work
• Provide technical assistance to users
• Read, interpret and apply laws, rules, regulations, policies and/or procedures

About The Role

Location

4315 S 2700 W, Taylorsville, UT 84129

Background Check Required

You must successfully pass a criminal history check

Drug Test Required

No

Schedule Code

AX, Employees in a supervisory position

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The primary mission of Utah Office of Recovery Services is to promote responsibility. We help ensure that parents are financially responsible for their children by providing child support services and support for children in care. For more information, click here!

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].

Supplemental Information

• Only individuals invited to interview will be notified.
• All applications must be submitted online. Resumes emailed or faxed will not be accepted as an application.
• For internal candidates, use your utah.gov email when applying for this position.
• Preference will be given to candidates that have previous child support case experience.

The applicant chosen to fill this position may have access and exposure to Federal Tax Information (FTI), Health Insurance Portability and Accountability Act (HIPAA) information, Criminal Justice Information (CJI), and other confidential information as defined by 45 CFR 303.21(a). Unauthorized access, use or disclosure is subject to federal and state penalties, fines, and disciplinary actions.