Office Technician II-DCFS Northern Region (Ogden)

State of Utah; Ogden (UT); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Job Stability

Career Growth

Meaningful Work

Supportive Work Environment

Job summary

The Office Technician II at the DCFS Northern Region in Ogden supports daily office operations, phones, receptions, and visitor assistance. You will help maintain files, schedules, and resources to keep the office running smoothly.

Ideal candidates have prior office experience, confidentiality, and strong communication skills, with proficiency in Word/Excel. The role is on‑site in Ogden with full benefits eligibility.

Qualifications

• Experience in an office setting handling phones and customer interactions.
• Demonstrates confidentiality and professional conduct.
• Proficient with Word and Excel and Google add-ons for document prep.

Responsibilities

• Open and close the DCFS Ogden office daily.
• Answer phones, greet visitors, and direct to staff.
• Maintain office supplies and equipment; manage mail.

Skills

Professional office experience

Customer service

Confidentiality

Effective communication

Tools

Microsoft Word

Excel

Job description

FT / PT Status – Full-Time
Benefits Eligibility – This position is eligible for a full benefits package.
Salary – $15.95 Hourly Wage
Remote Work / In-Office – In-Office / On-Site
Application Deadline – 9/17/2026*

• This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Office Technician II
DCFS Northern Region-Ogden

The Utah Division of Child & Family Services (DCFS) Ogden office is seeking a highly motivated individual with professional work experience in an office setting to fill their Office Technician II position. Become part of a team of professionals working together to keep children safe and strengthen families in our communities!

Key Responsibilities

Responsibilities

The Office Technician II opens and closes the DCFS office daily, answers incoming phone calls, greets walk-in customers, and directs callers and/or visitors to appropriate staff members and/or resources. They are responsible for keeping the office functioning efficiently by also performing the following tasks:

• Answering phones.
• Stamping and distributing mail
• Mailing certified mail to clients or sheriff; tracking in SAFE case.
• Maintaining the upkeep of office equipment.
• Monitoring and stocking office supplies.
• Maintaining Supervised visit rooms and lobby for cleanliness and organization.
• Contacting building representatives when building issues present themselves.
• Maintaining and assisting with the fleet of Utah state vehicles for the Ogden office
• Collecting BCI / Livescan paperwork.
• Collecting GRAMA paperwork and scanning for processing.
• Maintaining current phone lists, organizational charts, and community lists.
• Assisting workers with any help or assistance they may need

Qualifications

The model candidate for this position is someone who:

• Has professional work experience working in an office setting answering phones for a large office.
• Is adept at dealing with people in a manner which shows sensitivity, tact, and professionalism.
• Maintains confidentiality.
• Is skilled with using Microsoft Word, Excel t, and Google add ons to create and prepare documents.
• Communicates effectively, clearly, and concisely verbally and in writing.

Supplemental Information

• Only applicants invited to interview will be notified.
• May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• All DCFS job offers are contingent upon passing a Background Screening Application (BSA).
• Must have a valid Utah driver’s license.
• A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.
• The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

Physical Requirements

• Moderate - Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time .

Working Conditions

• Moderate Risk - Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g. safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work, however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

DCFS Ogden Office

950 E 25th Street C
Ogden, Utah, 84401
United States

Drivers License Requirement

Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules

Background Check Required

Yes

Drug Test Required

No

Schedule Code

B - Competitive Career Service

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family.

For more information about DCFS, Click Here

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].