Cricket Wireless Sales Advocate Bilingual (Englis/Spanish) - Ideal M

Kaki Brothers Management LLC; Gonzales (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

Cricket Wireless in Gonzales, LA is seeking a bilingual Sales Advocate (English/Spanish) to deliver an outstanding in-store experience. You will greet customers, assess needs, recommend devices and plans, upsell products, and handle transactions.

You will stay current on promotions, provide basic technical support, and explain billing options. Team oriented, with strong communication and negotiation skills, you’ll contribute to meeting sales targets and participate in training sessions.

Qualifications

• Bilingual in English and Spanish required.
• Minimum high school diploma.
• Experience in sales or retail preferred.
• Strong communication and customer service skills.

Responsibilities

• Greet customers and assess needs.
• Recommend devices, plans and accessories based on customer requirements.
• Promote products to meet sales targets.
• Explain promotions and billing procedures.
• Process payments, activations, and upgrades.
• Keep the store clean, organized, and stocked.
• Participate in training and team meetings.

Skills

Bilingual English/Spanish

Sales experience

Excellent communication

Customer service oriented

Time management

Team player

Education

High School Diploma

Tools

Microsoft Office

Job description

Cricket Wireless Sales Advocate Bilingual (Englis/Spanish) - Ideal M

The Cricket Sales Advocate is responsible for delivering an exceptional in-store experience by engaging customers, identifying their needs, and promoting Cricket Wireless products and services. This role plays a vital part in driving sales, maintaining store standards, and ensuring customer satisfaction.

Responsibilities

• Welcomes customers and builds rapport to assess individual needs.
• Recommends suitable wireless devices, plans, and accessories based on customer requirements.
• Promotes and upsells Cricket Wireless products and services to meet sales targets.
• Stays current on promotions, offers, and wireless trends to effectively educate customers.
• Provides basic technical support, including device setup and troubleshooting.
• Clearly explains billing procedures, account setup, and service options.
• Accurately processes transactions such as payments, activations, and upgrades.
• Maintains a clean, organized, and fully stocked store environment.
• Supports team members to achieve overall store performance goals.
• Participates in ongoing training and team meetings to enhance product knowledge and sales strategies.
• Accepts and applies constructive feedback to improve performance.
• Performs additional duties as assigned.

Top Skills & Proficiencies

• Bilingual in Spanish and English preferred.
• Previous experience in sales or customer service required.
• Strong knowledge of Microsoft Office applications.
• Excellent communication, sales, and negotiation skills.
• Strong time management and organizational abilities.
• Proven relationship-building skills and a willingness to receive and apply feedback.
• Ability to work in a fast-paced, team-oriented environment.

Preferred Qualifications

• High School Diploma or equivalent qualification such as a GED

Full-Time/Part-Time Full-Time

Shift Rotating

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.