Bilingual Wireless Sales Advocate (English/Spanish)

Mobilelink USA LLC; Fort Worth (TX); On-site; USD 26,000 - 52,000; Full time

Benefits offered by this job

PTO after 90 days

Dental Insurance

Health insurance

Vision insurance

Company-paid Life Insurance

Job summary

Cricket Wireless is seeking a bilingual Sales Advocate to join Mobilelink, Cricket’s largest authorized wireless retailer in the United States. You will provide outstanding customer service, recommend tailored solutions, and support store operations while representing the Cricket brand with professionalism.

You must be bilingual (English and Spanish), with strong communication and a customer‑first mindset. A background in retail sales is helpful, and you should be able to work at least 32 hours

Qualifications

• Must be fluent in two or more languages; English and Spanish required.
• Clear communication skills with positive attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• Retail sales experience is helpful but not required.
• Age 18+ and legally eligible to work in the United States.

Responsibilities

• Provide extraordinary customer service by understanding customers' needs.
• Build value by offering tailored solutions for individuals, families, or businesses.
• Represent Cricket Wireless with professionalism and courtesy.
• Assist store leaders with operations and duties.
• Achieve sales goals and KPIs; participate in external events as needed.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Retail sales

Tools

PC literacy

Job description

Cricket Wireless is seeking a bilingual Sales Advocate to join Mobilelink, Cricket’s largest authorized wireless retailer in the United States. You will provide outstanding customer service, recommend tailored solutions, and support store operations while representing the Cricket brand with professionalism.

You must be bilingual (English and Spanish), with strong communication and a customer‑first mindset. A background in retail sales is helpful, and you should be able to work at least 32 hours