Company Description
Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, teamwork, and food. We are proud to serve the pizza to the President of the United States. With numerous awards, Team Washington, Inc. strives to be the best and give back to the neighborhoods we serve.
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Join our team and discover opportunities you won't find elsewhere in the industry!
Job Description
Summary: Delivers excellent service, product quality, and maintains high customer satisfaction standards.
Essential Job Functions:
- Prepares a variety of pizzas and other menu items.
- Measures ingredients required for specific items being prepared.
- Follows procedures for safe food preparation, assembly, and presentation.
- Assists with bagging and tagging orders.
- Runs food out to customers' cars or delivery drivers.
- Greets customers in person or via phone, taking orders professionally and promptly.
- Provides excellent customer service to encourage repeat business, including information about menu and specials.
- Upsells additional products when appropriate.
- Masters Point of Sale (POS) computer systems for order taking.
- Communicates clearly and positively with management and team members.
- Handles currency and credit transactions accurately and efficiently.
- Builds customer loyalty through friendly interactions and appreciation.
- Resolves complaints promptly and professionally.
- Cleans, stocks, and restocks work stations and display cases.
- Transfers supplies and tools between storage and work areas.
- Packs, weighs, and labels products as required.
- Ensures supervisor is aware of food shortages.
- Adheres to all quality standards, guidelines, and policies.
- Performs other duties as assigned.
Company Wide Responsibilities:
- Promotes company policies and supports Team Washington.
- Ensures proper attendance and conduct.
- Provides and receives feedback constructively.
- Maintains good communication with co-workers.
- Serves as a resource for team members.
- Cross-trains and understands how roles interact across departments.
- Works with management to solve problems and suggest improvements.
- Maintains a clean and organized work environment.
- Maintains confidentiality of sensitive information.
Qualifications:
- Must be at least 16 years old.
- Ability to pass background checks.
- Excellent communication skills, both written and verbal.
- Ability to multi-task in a fast-paced environment.
- Flexibility to adapt to changing priorities.
- Proficiency in entering orders via computer or touch screen.
- Ability to take orders over the counter or by phone.
- Ability to work independently and as part of a team.
- Basic math skills to handle cash transactions accurately.
All information will be kept confidential in accordance with EEO guidelines.